About these terms
Last updated: 1 November 2026
1. Who we are
These terms apply to Antelao Odoo Hosting Manager, offered by Antelao ("we", "us"). Antelao is a trade name of GO For Cloud BV, Kortestraat 1, 3520 Zonhoven, Belgium, enterprise number BE 0715.445.472, RPR Antwerp, Hasselt division. Contact: support@antelao.io.
By creating an account, buying a subscription or using the product, you accept these terms. If you accept them on behalf of a company, you confirm you are allowed to bind that company.
2. Paddle is our reseller
Our order process is run by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders. This means Paddle sells the subscription to you, takes the payment, issues your invoice, charges the correct VAT and handles billing questions and refunds. Paddle's own buyer terms also apply to your purchase.
Using the product
3. The product
Antelao Odoo Hosting Manager is software to set up and manage Odoo hosting environments. You install and run it on your own infrastructure. It checks its license with our license server. We grant you a non-exclusive, non-transferable right to use it during your paid subscription, for your own business or for the customers you manage, within the limits of the plan you bought.
The software checks in with our license server every hour. If it cannot confirm a valid license for 2 days, for example because the license expired or is used beyond its limits, no further changes can be made through Antelao Odoo Hosting Manager until the license is compliant again.
You may not resell, sublicense or copy the software, reverse engineer it except where the law allows this, or use it for anything illegal or harmful to other systems.
4. Your account
You keep your login details secret and you are responsible for what happens under your account. Tell us right away at support@antelao.io if you think someone else has access.
5. Prices, renewal and cancellation
Prices are shown on our pricing page. For consumers, the price shown at checkout includes VAT. For businesses, Paddle adds VAT or sales tax where required. Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time and the cancellation takes effect at the end of the current period. Refunds follow our Refund Policy.
We may change prices for future periods. We will tell you at least 30 days before a change affects your renewal, so you can cancel in time.
6. Your data
Antelao Odoo Hosting Manager runs on your infrastructure. We do not host, store or access the data you manage with it. Our license server only receives the technical information needed to check your license, as described in our Privacy Policy. If you need a data processing agreement for your own compliance, one is available on request.
7. Availability and support
We aim to keep the license server available at all times, but we do not promise uninterrupted service. Planned maintenance is announced in advance where possible. Support is available by email at support@antelao.io on Belgian business days.
8. Intellectual property
The software, documentation and the Antelao brand belong to Antelao or its licensors. Odoo is a trademark of Odoo S.A. Antelao is not affiliated with or endorsed by Odoo S.A.
Liability and legal
9. Liability
For business customers, the product is provided as is, to the extent the law allows. Our total liability towards a business customer per year is limited to the fees paid for the product in the 12 months before the claim. We are not liable towards business customers for indirect damage such as lost profit or lost data.
Consumers have the legal guarantee of conformity for digital content and services. If the product does not work as described, we fix it. If we cannot, you are entitled to a price reduction or to end the contract with a refund.
Nothing in these terms limits liability for fraud or intentional misconduct, or any right a consumer has under mandatory law.
10. Suspension and termination
We may suspend or end your access if you seriously breach these terms or do not pay, after giving you notice and a reasonable chance to fix the issue, unless the breach is urgent or illegal. When your subscription ends, your license is deactivated. Your own data stays on your infrastructure.
11. Changes to these terms
We may update these terms. We announce important changes by email or in the product at least 30 days before they apply. If you do not agree, you can cancel before that date and get a refund for the unused part of your paid period. If you keep using the product after that date, the new terms apply.
12. Law and disputes
Belgian law applies. For business customers, the courts of Limburg, division Hasselt, have exclusive jurisdiction. Consumers keep the protection of the mandatory law of their country and may go to their local court. Consumers can also contact the Belgian Consumer Mediation Service (Consumentenombudsdienst), www.consumentenombudsdienst.be.
13. Contact
Antelao, email: support@antelao.io.